HISTORY
Asian Pacific Telecommunication Pty Ltd was incorporated to provide high quality telecommunications and data services for the Asian Pacific Group's state of the art business and hotel properties.

Underwhelmed with the level of service, value and customer satisfaction offered by the main stream telecommunications companies, APT was launched on a charter that dealing with Telco's should be simple, responsive and be a positive experience for the customer.

This ethos underpins the growth of our business and is what sets us apart from the rest. Quality, responsiveness, customer commitment and technological expertise that is locally based have, and will continue to be the cornerstone of our business engagements.

APT TODAY

A decade later and APT is recognised as an innovative telecommunications service provider that really cares about your experience with our company. We pride ourselves on the quality and flexibility of our business solutions and customer engagements.

No longer confined to select locations, our services are provided to customers across Australia, and delivered on modern, high performance and resilient technology platforms. Our clients are diverse in size and type; from owner occupier, corporate enterprise to small business encompassing medical centres and health professionals, travel agents, web designers, consultants, legal practices, recruitment agents, mining and resources companies and more.

We continue to invest in our people, in new technologies and in quality methodology to ensure we remain at the forefront of communications technology and its applications.

COMMITMENT TO QUALITY
At APT Quality is fundamental to every aspect of our operation and is a major differentiator between us and our competition. Our commitment to quality influences the technology platforms we offer, the underpinning network infrastructure and methods we use to provide technical services and customer support.

We invest and train our people in quality methodologies and technical certifications that focus on continuous improvement outcomes and deliver superior customer experience and satisfaction.
From the outset you will be treated as a valuable customer. Your requests and service needs will be assigned to a customer liaisons manager that will work to satisfy your requirements and is committed to keeping you informed from start to end.

We don't just provide a good service; we provide a great service; one that you can depend upon time and time again. If after dealing with APT this is not your impression, then we want to know about it and encourage you to click here to provide feedback on our level of service and support . We are always grateful to receive your view of APT, be it to express areas where we could improve, or to provide positive feedback on the service you have received.