APT's Business Grade Voice over IP (Managed VoIP) Telephony services takes advantage of high speed converged voice and data networks, and provides all of the convenience and user-friendliness you expect from a business phone.

Utilising best of breed Cisco IP Phones and Unified Communications Manager (UCM), replacing legacy PABX systems with a digital architecture that proves a huge range of configurations and call management options. APT Telephony service features go far beyond those found in standard PABX systems and offers the ability to extend the phone network past the office walls. Some of the advanced features available include:

• User based forwarding & time and day based diversions
• Conference facilities for up to 6 parties
• Remote VPN phones allowing remote office integration with head office
• Voicemail with remote retrieval & Voicemail to email notifications
• Client portal for remote diversion and phone manipulation
• Corporate Address Book & ability to personalise screen displays
• High Fidelity Wideband Speaker functionality on handsets for conference rooms
• A wide range of handsets including basic 2 button models, colour screen multi line models and specialised conference units
• Call queuing and console options are available for reception areas and inbound service lines (ie. Helpdesk or support queues)
• ‘Single Reach’ functionality allowing a user to have a desk phone and a mobile handset ringing simultaneously.